PointClickCare(Point of Care) is a leading healthcare management platform used by over 21,000 senior care facilities worldwide. It offers end-to-end solutions for senior care facilities to improve operational and clinical outcomes.
PointClickCare(Point of Care) has a dedicated module known as PointClickCare CNA (Certified Nursing Assistant) that allows CNAs to easily document and access real-time information about residents to provide better care. This article provides a comprehensive overview of PointClickCare CNA and how to access its official login portal.
Brief Overview of PointClickCare CNA and its Significance in Healthcare Management
PointClickCare CNA is an industry leader in cloud-based software solutions for the senior care market. Its integrated software platform helps skilled nursing facilities, senior living communities, and home health agencies improve operational efficiency and deliver optimal quality of care.
Some key aspects that make PointClickCare CNA an invaluable technology partner include:
- Complete interoperable platform – PointClickCare CNA offers an end-to-end solution with fully integrated modules for EHR, financials, business intelligence, analytics, mobility, and more. This eliminates data silos and provides a single source of truth.
- Improves staff efficiency – PointClickCare CNA reduces manual documentation and administrative tasks for nurses and CNAs. It allows easy access to resident information and facilitates collaborative care.
- Enhances resident care – Real-time insights into resident health helps caregivers provide personalized, proactive care leading to better outcomes. PointClickCare CNA also enables care coordination across teams.
- Drives better financial outcomes – Actionable analytics helps senior facilities optimize labor costs, monitor revenue cycle, and benchmark performance against industry standards.
In essence, PointClickCare CNA enables senior care facilities to achieve the quadruple aim of healthcare – better resident experience, improved population health, reduced costs, and happier & engaged staff.
Benefits of Using PointClickCare CNA
PointClickCare CNA offers certified nursing assistants a user-friendly platform to deliver excellence in resident care. Some key benefits include:
- Mobile access – CNAs can use tablets or smartphones to document care and access information from anywhere. This boosts productivity.
- Task management – CNA tasks are readily accessible through an intuitive dashboard. Status indicators help prioritize and manage tasks.
- Care coordination – Seamless information exchange among cross-functional teams ensures coordinated patient-centric care.
- Intuitive documentation – CNAs can quickly chart ADL care, vital signs, intake/output, behavioral health status and other details through customizable forms.
- Real-time analytics – Insights into vitals, fluid balance, ambulation and other aspects helps CNAs identify changes and triggers for early intervention.
- Resident profiles – Single consolidated resident record provides holistic view of medical history, care plans, physician orders, goals, preferences and more.
By leveraging PointClickCare CNA, nursing assistants can provide more personalized, compassionate care leading to better clinical outcomes and quality of life for residents.
| Information | Details |
| Company Name | PointClickCare Technologies Inc. |
| Year Founded | 1995 |
| Headquarters Location | Mississauga, Ontario, Canada |
| Number of Employees | Over 1500 |
| Number of Clients | Over 21,000 worldwide |
| Leading Software Products | PointClickCare EHR, PointClickCare Payroll, PointClickCare eMAR etc. |
| Major Service Offerings | SaaS solutions, implementation, training, support, hosting |
| Target Market Segment | Senior care facilities including skilled nursing, assisted living, home health, and more |
| Website URL | www.pointclickcare.com |
| Phone Support | 1-800-277-5889 |
Requirements to Access the PointClickCare CNA Login Portal
To access the PointClickCare CNA login portal, users must fulfill the following requirements:
- Active PointClickCare CNA account credentials provided by the senior care facility using PointClickCare solutions.
- A computer, tablet, or smartphone with internet connectivity and a supported web browser.
- The URL for PointClickCare CNA portal – pointclickcare.com
- For first-time login, users need an activation link sent to their registered email ID by the PointClickCare CNA administrator at their workplace.
- Persistent internet connectivity and location access should be enabled for the PointClickCare CNA mobile app.
- Users must provide accurate shift timings if using Time Clock feature for clock-in and clock-out.
The PointClickCare(Point of Care) administrator at your facility can help you fulfill these requirements to gain access to the CNA login portal and start leveraging its capabilities.
How to Register PointclickCare CNA Account
PointClickCare CNA accounts are setup by facility administrators. However, the registration steps are:
- Provide your details – full name, work email ID, contact number to the PointClickCare CNA administrator at your senior care facility.
- The administrator will input this information on PointClickCare(Point of Care) under user management.
- You will receive an invitation email from PointClickCare(Point of Care) to activate your user account.
- Click on the activation link in the email and setup your username and password.
- Login using the credentials and complete your user profile setup.
- Download the PointClickCare CNA app on your smartphone or tablet.
- Use the same login credentials to access the PointClickCare CNA app. The app allows quick mobile access.
Please contact the PointClickCare(Point of Care) administrator at your workplace if you face any issues in onboarding or account activation.
PointClickCare CNA Login Process
Follow these simple steps to log in to your PointClickCare CNA account:
- Go to the PointClickCare CNA login page on the web at pointclickcare.com or open the CNA app on your mobile device.
- Enter your registered username and password on the login screen.
- Click on ‘Login’ or tap the ‘Login’ button on mobile.
- Upon successful authentication, you will enter the PointClickCare CNA application.
- The dashboard displays your assigned tasks, messages, alerts and other information.
- Use the bottom navigation bar on mobile or top menu on web to access key modules like Care Notes, Care Plan, Resident Charts and others.
- Clock-in your shift from the Time Clock tab on mobile or web portal.
- You can now start documenting care, accessing information and using PointClickCare(Point of Care) capabilities.
- Remember to clock-out at the end of your shift.
Contact your administrator if you face login issues like forgot password, incorrect credentials etc. Proper login allows unhindered access so you can provide the best care for residents.
How to Reset the Password of the PointClickCare CNA Login Portal
If you forget your PointClickCare CNA login password, you can easily reset it:
On Web:
- Go to pointclickcare.com and click on ‘Forgot Password?’
- Enter your registered email ID and click ‘Reset Password’.
- Check your email for the password reset link.
- Follow prompts to create a new password and login.
On Mobile App:
- Tap ‘Forgot Password?’ on the PointClickCare CNA login screen.
- Enter your registered email ID.
- Check email for password reset link and follow instructions.
- Login with your new password.
If you don’t receive the reset link, contact your PointClickCare administrator who can reset your password. They will provide a temporary password to login and create a new password.
Features and Tools for PointClickCare CNA
PointClickCare CNA offers a robust set of features and tools tailored specifically for CNA workflows to help provide exceptional resident care:
- Care Notes – Document ADL care, behavioral health status, output/intake, ambulation and more.
- Care Plan Library – Access each resident’s personalized care plan including tasks, goals and physician orders.
- Progress Notes – Log health changes, incidents or other updates using customizable forms.
- Vitals – Record vital signs and related observations for residents.
- Time Clock – Clock in/out from shifts and track hours worked.
- Care Team – Direct messaging and information exchange across nursing staff and departments.
- Message Center – Receive and respond to messages from co-workers within PointClickCare(Point of Care).
- Resident Charts – Comprehensive resident profiles with medical history, physician orders, care preferences etc.
- Alerts & Reminders – Prompts for scheduled tasks, abnormal vitals, overdue documentation and more.
PointClickCare CNA provides everything you need to deliver exceptional care with greater efficiency.
PointClickCare CNA Mobile App
PointClickCare CNA offers a full-featured native CNA mobile app (Android and iOS) that allows quick access from anywhere in the facility. Key features available on CNA mobile app include:
- Record ADL care notes, vitals, and other documentation through intuitive forms.
- View messages, alerts, and push notifications in real-time.
- Access resident charts, physician orders, preferences and needs.
- Clock in/out and track attendance with geofencing integration.
- Scan barcode identifiers for accurate resident identification.
- Receive guidance for tasks and documentation through intuitive workflows.
- Take progress photos and attach to corresponding records.
- Sync information seamlessly with back-end PointClickCare CNA platform.
With robust mobility capabilities, PointClickCare CNA app helps improve caregiver productivity and resident satisfaction.
PointClickCare Care at Home
PointClickCare also offers a dedicated Care at Home solution tailored for home health and home care agencies. Key capabilities include:
- Mobile documentation of in-home care services through intuitive forms.
- Two-way messaging with office staff for orders, alerts and coordination.
- Access to patient care plans and changing needs.
- Route optimization and intuitive visit scheduling.
- Real-time visibility into field operations and in-home care delivery.
By extending its capabilities to in-home care, PointClickCare provides continuity of care across settings and helps agencies deliver consistent, high-quality care.
PointClickCare CNA Companion
PointClickCare CNA Companion is an optional add-on mobile application that acts as an aide to CNAs by guiding workflows. Key features include:
- Step-by-step guidance for daily tasks and documentation.
- Images, videos, voice prompts for each workflow step.
- Option to print reference cards with QR codes for quick guidance access.
- Supports multiple languages like English, Spanish, French, Chinese etc.
- Limited access to PointClickCare data for security.
The Companion app helps train new CNAs faster while serving as a reference tool for efficient documentation and care.
Why Choose PointClickCare CNA
Here are some key reasons for senior care facilities to choose PointClickCare for their CNA workflows:
- Boosts CNA productivity and satisfaction through intuitive mobile capabilities.
- Reduces documentation time and errors through structured forms.
- Provides single consolidated view of resident information.
- Improves care coordination through seamless information exchange.
- Allows quick look-up of personalized care plans for each resident.
- Enables better compliance with documentation requirements.
- Provides real-time insights with analytics and KPI tracking.
- Faster onboarding and continuous training with tools like Companion.
- Integrated platform eliminates need for multiple systems.
With robust features designed specifically for CNAs, PointClickCare helps improve productivity, care quality, compliance, and financial performance.
Frequently Asked Questions (FAQs)
PointClickCare is a leading SaaS platform for senior care facilities. The integrated PointClickCare CNA module provides an intuitive platform for CNAs to access real-time resident information, document care delivery, coordinate with other caregivers, and deliver high-quality care. Key benefits include improved productivity and satisfaction, accelerated onboarding and training, and better care outcomes.
CNAs can access PointClickCare through the web portal at pointclickcare.com or via the native mobile apps for Android and iOS. Your facility administrator will provision login credentials. Simply login using your username and password to access the CNA module.
Use the “Forgot Password” option on login screen to reset your password via email. You can also contact your facility administrator to reset credentials if you face any login issues.
Yes, native PointClickCare CNA apps for Android and iOS allow full access on smartphones and tablets. This enables documentation, task management and information access on-the-go.
PointClickCare CNA employs robust security measures including data encryption, user access controls, multi-factor authentication, regular audits, and integrated threat detection. Patient data privacy is ensured via HIPAA compliance.
Resources include online training materials, Companion app for guided workflows, Community Forum, onsite training, remote and classroom-based sessions. New CNAs are onboard faster.
PointClickCare CNA enables seamless, real-time communication between CNAs, nurses, therapists, physicians and other staff directly within the platform through messages, alerts and shared documentation.
Yes, users can configure their personal dashboard by adding useful widgets like tasks, messages, residents, documentation forms etc. Default views are also available.
The shared resident record and cross-team access fosters better care coordination by allowing diverse care providers to exchange information and align on the plan of care.
PointClickCare has delivered quantifiable improvements in health outcomes, staff efficiency, cost savings, compliance, census growth and revenue for senior care facilities across the continuum.
Conclusion
In summary, PointClickCare CNA offers an invaluable set of solutions to help CNAs improve productivity, resident satisfaction, care quality, and their overall working experience. The intuitive mobile-first interface, robust training resources, and responsive support makes it easy for even non-technical users to adopt PointClickCare CNA. Senior care facilities can leverage PointClickCare CNA to achieve better performance on key healthcare metrics.